Privacy Policy

Welcome to Zoybees 🐝. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.

1. Information We Collect

We may collect the following information:

• Personal Details: Name, email, phone number, billing and shipping address.

• Order Details: Products purchased, order history, payment and delivery details.

• Technical Data: IP address, browser, device information, cookies, and website usage data.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders.

• Provide customer support.

• Send order and delivery updates.

• Improve our website and services.

• Prevent fraud and maintain security.

• Send offers and promotions, where permitted.

• Meet legal and regulatory requirements.

3. Cookies

We use cookies and similar technologies to improve your browsing experience, remember preferences, manage your shopping cart, and understand website usage.

You can disable cookies through your browser settings, although some website features may not work properly.

4. Payment Security

Payments are processed through secure third-party payment providers.

Zoybees does not store your complete card details, CVV, UPI PIN, or banking passwords on our servers.

5. Sharing of Information

We do not sell or rent your personal information.

Your information may be shared with trusted:

• Payment gateway providers

• Delivery and logistics partners

• Hosting and technology providers

• Customer support services

• Government authorities, where legally required

These parties may use your information only for the services they provide.

6. Data Security

We use reasonable administrative and technical security measures to protect your personal information from unauthorised access, misuse, alteration, or disclosure.

However, no online system can be guaranteed to be completely secure.

7. Marketing Communications

If you subscribe to our promotional communications, we may send:

• New product updates

• Offers and discounts

• Festive collections

• Special promotions

You can unsubscribe from promotional communications at any time.

8. Third-Party Links

Our website may contain links to third-party websites.

Zoybees is not responsible for the privacy practices, content, or security of these external websites. We recommend reviewing their privacy policies before providing any information.

9. Data Retention

We retain your information only as long as necessary to:

• Complete orders and provide customer support.

• Maintain business records.

• Meet legal, accounting, and regulatory requirements.

• Resolve disputes and enforce our agreements.

When information is no longer required, it may be securely deleted or anonymised where appropriate.

10. Your Privacy Rights

Where applicable, you may request to:

• Access your personal information.

• Correct inaccurate information.

• Update your details.

• Request deletion of your information.

• Withdraw consent for promotional communications.

To make a request, please contact us using the details below.

11. Children’s Privacy

Zoybees does not knowingly collect personal information from children under 18 without appropriate parental or guardian consent.

If we become aware that such information has been collected unintentionally, we will take reasonable steps to remove it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.

Any changes will be posted on this page with an updated date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Zoybees
📧 Email: support@zoybees.com
📞 Phone: 9910238415
📍 Address: Shalimar Village, Street No. 8

Your Consent

By using the Zoybees website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.