Shipping Policy

Thank you for shopping with Zoybees 🐝. We aim to deliver your orders safely and on time. Please read our Shipping Policy before placing your order.

1. Shipping Coverage

We deliver across India to all serviceable PIN codes through trusted courier partners.

2. Order Processing

• Orders are processed after successful payment confirmation.

• Most orders are shipped within 1–3 business days.

• Orders placed on Sundays or public holidays are processed on the next working day.

• During sales and festive periods, processing may take longer.

3. Shipping Charges

• Shipping charges, if applicable, are shown at checkout.

• Free shipping offers will be clearly mentioned on the website.

4. Estimated Delivery Time

After dispatch, estimated delivery times are:

• Metro Cities: 2–5 business days

• Other Locations: 3–7 business days

• Remote Areas: 5–10 business days

Delivery times may vary due to weather, holidays, courier delays, or other unforeseen circumstances.

5. Order Tracking

Once your order is dispatched, tracking details may be shared through email, WhatsApp, or SMS. You can use the tracking number to follow your shipment.

6. Delivery Delays

Delays may occur due to:

• Weather or natural events

• Public holidays

• Courier disruptions

• Incorrect shipping information

• High order volumes

We will assist you in tracking delayed shipments.

7. Incorrect Shipping Information

Please provide accurate delivery details while placing your order.

If an order is returned due to an incorrect address or contact number, additional shipping charges may apply for re-delivery.

8. Damaged, Missing, or Incorrect Products

If you receive a damaged, missing, or incorrect product:

• Contact us within 24 hours of delivery.

• Share clear photos of the package and product.

• Provide a complete unboxing video showing the package from the beginning of opening.

Claims may not be accepted without the required evidence.

After verification, we will provide an appropriate resolution.

9. Failed Delivery Attempts

Our courier partners may make multiple delivery attempts.

If an order is returned because of non-availability or refusal to accept the package, additional shipping charges may apply for re-delivery.

10. Force Majeure

Zoybees is not responsible for delays caused by circumstances beyond our reasonable control, including natural disasters, strikes, government restrictions, transportation disruptions, or other unforeseen events.

11. Contact Us

For any shipping-related questions, please contact us:

Zoybees
📧 Email: support@zoybees.com
📞 Phone: 9910238415
📍 Address: Shalimar Village, Street No. 8